Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at liliandirisjewelry@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If your return is approved, we will initiate your refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.